Questions
Frequently asked questions
Cannot find your answer? Call a trip planner or send us a message.
Are flights included?
No. Prices are for the trip on the ground, from the first night to the last breakfast. Fly from wherever suits you; we are happy to suggest flights.
How big are the groups?
Twelve travellers at most on most trips, and often fewer. Every trip can also run as a private trip for your own group.
Can I travel on my own?
Yes. Almost half of our travellers come alone. Ask to share a room and you pay no single supplement.
How do I book?
Send an enquiry. A trip planner replies within one working day, answers your questions and holds a place for you. A deposit of 20% confirms the booking.
What if I need to cancel?
You can move your trip to another date for free up to 60 days before departure. We recommend travel insurance from the day you book.
Is my money protected?
Yes. Every payment is held in a protected trust account until your trip is over.
Booking
How booking works
Send an enquiry
Tell us where you would like to go, when and who is travelling.
Talk to a planner
A trip planner replies within one working day with ideas and a clear price.
Hold your place
A 20% deposit confirms the trip. The rest is due 60 days before you travel.
Travel
Your guide meets you on day one. Our 24-hour line is in your trip documents.